Notice Under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans With Disabilities Act of 1990, the City of Kimberling City (the city) will not discriminate against qualified individuals with disabilities on the basis of disability in the city's services, programs, or activities. 

Employment

The city does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA). The city’s Personnel Policy governs employment related complaints of disability discrimination. 

Effective Communication

The city will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the city´s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments. 

Modifications to Policies & Procedures

The city will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all city programs, services, and activities. For example, individuals with service animals are welcomed in city offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a city program, service, or activity, should contact Dawne Gardner, City Administrator & ADA Coordinator, at 417.739.4903 ex105, as soon as possible but no later than 72 hours before the scheduled event.

The ADA does not require the city to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.

Conclusion

The City of Kimberling City takes ADA compliance and grievances very seriously. We strive to maintain effective internal controls, consistent with professional standards and practices, in a very dynamic environment.

ADA Grievance Policy and Procedure

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Within 15 calendar days after receipt of the complaint, the City Administrator or her designee will offer to meet and/or confer with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days of the meeting or conference or complainant’s failure or refusal to meet or confer, the City Administrator or designee will respond in writing by U.S. Mail, first class, or e-mail in a format accessible to the complainant, such as large print, Braille or audio tape. The response will explain the position of the City and, if appropriate, offer options for substantive resolution of the complaint.

If the response by the City Administrator or designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after the receipt of the response to the Mayor or Board of Alderman.

Within 15 calendar days after receipt of the appeal, the Mayor or designee of the Board of Alderman will offer to meet and/or confer with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting or complainant’s failure or refusal to meet or confer, the Mayor or designee of the Board of Alderman will respond in writing, or e-mail, in a format accessible to complainant, with a final resolution of the complaint.

All written complaints and appeals received by the City as listed above, and responses from these offices will be retained by the City for at least three (3) years.